Terms of service.

As far as the statutory right of withdrawal applies to orders for goods in this Internet shop, this is replaced by a right of return in accordance with statutory provisions. The granting of rights that go beyond the legal requirements does not take place. Instructions on the requirements and consequences of this legally regulated right of return for shipping orders can be found below:

Return policy / right of return You can return the received goods without giving a reason within 14 days by sending them back. The period begins after receipt of this instruction in text form (e.g. as a letter, fax, e-mail), but not before receipt of the goods by the recipient (in the case of recurring delivery of similar goods, not before receipt of the first partial delivery) and not before Fulfillment of our information obligations according to Article 246 § 2 in connection with § 1 Paragraph 1 and 2 EGBGB as well as our obligations according to § 312g Paragraph 1 Clause 1 BGB in connection with Article 246 § 3 EGBGB. Only in the case of goods that cannot be sent as a parcel (e.g. bulky goods) you can also declare the return by requesting them to be returned in writing. Timely dispatch of the goods or the return request is sufficient to meet the deadline. In any case, the return is at your own risk and expense. The return or the return request must be sent to:

Felicia Lu Kürbiß

Westbahnstraße 41/14

1070 Vienna Austria

Return consequences In the event of an effective return, the mutually received services are to be returned and any benefits drawn are to be surrendered. In the event of a deterioration of the item and for uses (e.g. advantages of use) that cannot or partially not or can only be surrendered in a deteriorated condition, you must pay us compensation. You only have to pay compensation for the deterioration of the item and for any benefits drawn if the use or the deterioration is due to handling of the item that goes beyond the examination of the properties and functionality. "Checking the properties and functionality" means testing and trying out the respective goods, as is possible and customary in a shop. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of the goods or the return request, for us with the receipt.

End of the return policy The right of return does not apply to distance contracts for the delivery of goods that are made according to customer specifications or that are clearly tailored to personal needs or that are not suitable for return due to their nature or that can spoil quickly or whose expiration date has been exceeded for the delivery of audio or video recordings or software, provided that you have unsealed the data carriers supplied